p65.com Privacy Policy

1 Who We Are

This Privacy Policy is issued by the operator of p65.com, the online gaming platform accessible at p65com.org (hereinafter referred to as "p65.com," "we," "us," or "the Company"). p65.com is the data controller responsible for the personal data of players and visitors collected through the platform and its associated services.

p65.com operates in the Philippines and is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). This policy applies to all personal data collected from players, registered users, and visitors to p65com.org.

2 Personal Data We Collect

p65.com collects the following categories of personal data from players and visitors, depending on how you interact with the platform:

• Identity data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport, SSS, UMID, driver's license, or PhilSys ID number) collected during the KYC verification process.
• Contact data: Email address, mobile phone number, and residential address in the Philippines (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere).
• Account data: p65.com Login username, encrypted password, account registration date, account status, and communication preferences.
• Financial data: GCash account number, PayMaya / Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details (last four digits only), deposit and withdrawal history, and account balance records. All amounts are in Philippine Peso (₱).
• Transaction data: Records of all bets placed, games played, bonuses claimed, and wagering activity on p65.com.
• Technical data: IP address, device type, browser type and version, operating system, screen resolution, and session duration collected automatically when you access p65.com.
• Usage data: Pages visited, features used, game preferences, click patterns, and navigation paths within the p65.com platform.
• Communications data: Records of your interactions with the p65.com support team, including live chat transcripts and email correspondence.
• Responsible gaming data: Self-exclusion requests, deposit and loss limits set by the player, and any responsible gaming assessments conducted by p65.com.

3 How We Collect Your Data

p65.com collects personal data through the following means:

• Direct collection: Data you provide when registering an account via the p65.com Login page, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you visit p65com.org.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment data from GCash, PayMaya, and banking partners for transaction verification purposes.

4 Why We Use Your Personal Data

p65.com processes your personal data for the following purposes:

• Account management: To create, maintain, and manage your p65 .com account and provide you with access to the platform's Services following p65.com Login.
• Identity verification (KYC): To verify your identity and age (21+) in compliance with Philippine gambling regulations and anti-money laundering requirements applicable to online gaming operators.
• Payment processing: To process deposits and withdrawals in Philippine Peso (₱) via GCash, PayMaya, and Philippine bank transfers, and to maintain accurate financial records of all transactions.
• Legal and regulatory compliance: To comply with obligations under Philippine law, including RA 10173, PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) reporting obligations, and any lawful requests from Philippine regulatory authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct on the p65.com platform.
• Platform improvement: To analyze usage patterns, diagnose technical issues, and improve the features, performance, and user experience of p65.com.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through the p65.com support team.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling, enforce self-exclusion requests, and administer deposit and loss limits in accordance with PAGCOR responsible gaming guidelines.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), p65.com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the p65.com Terms & Conditions, including account management, payment processing, and provision of gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLA reporting requirements, and NPC directives.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time.

6 Sharing Your Personal Data

p65.com does not sell your personal data. We may share your data with the following categories of recipients only where necessary and in accordance with applicable Philippine law:

• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age as part of the p65.com registration and KYC process. These providers are contractually bound to process your data only for verification purposes.
• Payment processors: GCash, PayMaya / Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals in Philippine Peso (₱).
• Fraud prevention and AML screening services: Third-party providers that assist p65.com in detecting and preventing fraudulent activity and money laundering, as required under the Anti-Money Laundering Act.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive.
• IT and platform service providers: Cloud hosting, data storage, and cybersecurity service providers engaged to support the technical operation of p65.com. All such providers are bound by data processing agreements that restrict their use of your data.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by p65.com, subject to professional confidentiality obligations.

7 Cookies & Tracking Technologies

p65.com uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how the site is used. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function correctly, including session management, p65.com Login authentication, and security features. These cookies cannot be disabled without affecting core platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits, to provide a more personalized experience on p65.com.
• Analytics cookies: Used to collect aggregated, anonymized data about how visitors use p65com.org, including pages visited and time spent on the platform. This data helps us improve the platform's performance and content.
• Marketing cookies: Used only where you have given explicit consent, to deliver relevant promotional content about p65.com offers and games. You may opt out of marketing cookies at any time through your browser settings or our cookie preference center.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of p65.com, including the p65.com Login function.

8 Data Retention

p65.com retains personal data for the following periods, after which data is securely deleted or irreversibly anonymized:

• Account and identity data: Retained for the duration of your active p65.com account, plus a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA and Bureau of Internal Revenue (BIR) requirements applicable to Philippine gaming operators.
• KYC documents: Retained for the duration of the account relationship plus five (5) years post-closure, or longer where required by a specific regulatory directive or ongoing investigation.
• Support communications: Retained for two (2) years from the date of the last interaction, to support dispute resolution and quality assurance.
• Marketing consent records: Retained for the duration of your consent, plus one (1) year following withdrawal of consent, as evidence of compliance with RA 10173.
• Technical and usage data: Retained in aggregated, anonymized form for up to two (2) years for platform analytics purposes.

9 Data Security

p65.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• Encryption in transit: All data transmitted between your device and p65.com servers is encrypted using TLS 1.2 or higher. The p65.com Login page and all authenticated sessions are served exclusively over HTTPS.
• Encryption at rest: Personal data and financial records stored on p65.com servers are encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized p65.com personnel and service providers on a strict need-to-know basis. All access is logged and subject to regular audit.
• Penetration testing: p65.com conducts regular security assessments and penetration tests to identify and remediate vulnerabilities in the platform.
• Incident response: p65.com maintains a documented data breach response plan. In the event of a breach affecting your personal data, we will notify the NPC and affected players in accordance with the timelines prescribed by RA 10173 and its IRR.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by p65.com:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data p65.com holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by p65.com. You may update certain account details directly through your p65.com account settings following p65.com Login.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to p65.com's legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that p65.com has processed your personal data in violation of RA 10173.

To exercise any of these rights, please contact the p65.com Data Protection Officer using the details provided in Section 14. p65.com will respond to all verified data subject requests within fifteen (15) business days of receipt.

11 Children's Privacy and Age Restriction

p65.com is strictly an adult platform. In accordance with Philippine gambling regulations, the minimum age to register and use p65.com is 21 years old. p65.com does not knowingly collect personal data from individuals under the age of 21.

If p65.com becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all data will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that a minor has registered on p65.com, please contact us immediately at the details in Section 14 so that we can take prompt action.

12 Cross-Border Data Transfers

p65.com primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services — p65.com will ensure that such transfers are carried out in compliance with RA 10173 and the NPC's guidelines on cross-border data transfers.

Specifically, p65.com will only transfer personal data to recipients in countries that provide an adequate level of data protection, or where appropriate contractual safeguards (such as NPC-approved standard contractual clauses) are in place to protect your data.

13 Updates to This Privacy Policy

p65.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When a material change is made, p65.com will notify registered players by email or through a prominent notice on the platform prior to the change taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how p65.com protects your personal data. Your continued use of p65.com following the effective date of any update constitutes your acknowledgment of the revised policy.

14 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by p65.com, please contact our Data Protection Officer (DPO) through the following channel:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.